Privacy Policy

Who we are

Our website address is: https://skydeckusa.wpengine.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Vicki Smeby

We had a great experience with Skydeck USA. Their team was extremely responsive and easy to work with and the customer service was excellent from start to finish. The Shop drawings were clear and helpful, which made the whole process go smoothly. Best of all, the finished roof deck looks amazing. We couldn’t be happier with how it turned out. Highly recommended!!

Jackson Vanderwall

We install roof decks regularly and choose Skydeck for all of our projects. Their customer service is outstanding, the products are simple and intuitive to work with, and shipping is consistently fast and reliable. They ship products really quickly which keeps our jobs on schedule. Skydeck makes our installs easier…. highly recommended.

Lilok Meni

I did a project with SkyDeck and had a great experience. Sarah was extremely helpful throughout the process, and everything arrived quickly and exactly as promised. Highly recommended.

Dawn Walker

Skydeck was fantastic to work with! They helped support our project from beginning to end, and were incredibly knowledgeable. Their paver products and pedastal systems were easy to install and the final project turned out great. Our clients were very pleased with the look and high quality of the finished deck. I would highly recommend and plan to use them again!

Pure Michigan Bike Riding

Great company and great customer service. Their roof top pavers and pedestal products are excellent.

Ben Parees

Fantastic experience working with this company. They responded to emails the same day (sometimes multiple in a day), as well as getting on the phone to answer questions I had about the product + installation. I'm a residential homeowner who was DIYing a first time install of a pedestal paver system and Cori + Sara treated me with the same professionalism as a veteran contractor. Their service + products fully met my expectations and I'm thrilled w/ my new patio.

Michaela Schneider

Cori and Sara were great to work with throughout our whole project!

Rudy Mercado

Working with Sara has been amazing. Quick helpful responses and solutions. Order details continuously given. They were able to match our pavers very well and their pedestal system was intuitive and easy to get exact heights. Really happy with SkyDeck and their team.